We went through early treatment for my 8 year old and it was a painless process and the staff made them feel so comfortable and free from any anxiety. He always looked forward to going to his appointments. We had to even transfer service because of a move, and they provided me everything I needed to do so, as well as a refund for what I had prepaid. Overall, going with Sandhills was the best move for us in dealing with our sons orthodontic issues.